QMetry Authentication Failures

Incident Report for QMetry

Resolved

This incident has been resolved.
Posted Aug 17, 2026 - 23:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2026 - 22:50 UTC

Investigating

We are currently investigating QMetry authentication issues. Users may see errors while trying to login.
Posted Aug 17, 2026 - 22:37 UTC
This incident affected: QMetry - US Cloud (QTM APP US) and QMetry - EU Cloud (QTM APP EU).